Have Questions?

You've come to the right place! Search for answers to your questions or chat with us from 6AM-5PM PST


Please visit our Frequently Asked Flower Questions article for additional details and photos.

Our same-day/florist Bouqs are arranged to follow a theme. Each will be uniquely handcrafted by our florist partner nearest the delivery address. Using their freshest blooms, they'll create a one-of-a-kind arrangement that relays the same sentiment as the examples on our site. Please note that flower types and designs will vary based on the local Artisan Florist's interpretation of the theme chosen.

Here's an example of a florist Bouq:


Our Farm Fresh Bouqs are cut to order by our farmers who grow the flowers seen in our photos. Because nature is never predictable, these Bouqs may vary in color and shade from what is seen on our website. 

Please note that Bouqs with the word "choice" in their name (Farmer's Choice, Grower's Choice, Designer's Choice) will each be a unique arrangement based on the freshest flowers available.

Here's an example of a farm Bouq:

If there are any issues with your flowers or plant, we'd like to hear from you. Send us a message and please include a photo if possible so we can best assist and monitor the incident for quality assurance. 

Was this article helpful?
159 out of 670 found this helpful