We’re truly sorry about any flowers that may have arrived in less than perfect condition. This certainly is not the experience we strive to provide.
If a significant number of your flowers can’t thrive, we would love to take a look. Please reach out to us with photos (if possible) and we’ll do our best to make things up to you.
To send us photos, you may attach them in the indicated fields of our contact form. For speedier assistance, simply start a live chat with us (Help icon on the lower right of your screen) and drop your photos into the chat box.