At first this might be alarming but as many of our flowers ship directly from the source, it is expected that they will arrive a bit tired and thirsty from their trip. If after 2 days of following the care instructions included with your package your flowers haven't begun to perk up and look their best, please reach out to us with photos (if possible) so we can make things right!
Roses and guard petals
To protect our roses while they make their shipping journey, we leave the outer petals, also known as guard petals, attached. These guard petals may appear a little discolored and might have brown spots. This is normal!
Simply remove the guard petals after you receive them or they'll naturally fall off as the roses open. Removing them will help them open as well!
For care instructions specific to your flowers, please visit our Flower Care page.