To change a Bouq, you will have to cancel your order and place a new one with the Bouq you prefer. To cancel your order, log into your Bouqs account HERE and follow the below steps.
- Navigate to your order and select "Order Details"
- If your order can be canceled, a Cancel button will be available to stop the order
- Your order will be canceled and refunded (please allow anywhere from 1-5 business days for the refund to process)
- Place a new order
Please note that Bouqs shipping from our South American farms have longer lead times, so an order typically cannot be modified within six days of the delivery date.
We also suggest verifying the date you need your Bouq delivered is still available. Orders must be placed by 11am PST to be eligible for next day delivery.