For the time being, you are unable to make any edits once an order has been placed. If your order has not yet been fulfilled and shipped/prepared for shipping, then you will be able to cancel your existing order and create a new order with the desired changes. To do so, please follow the following steps:
- Login to into your Bouqs account HERE and navigate to "Orders" under the account icon at the top right of the screen
- Navigate to your order and select "Order Details"
- If your order can be canceled, a Cancel button will be available to stop the order
- Your order will be canceled and refunded (please allow anywhere from 1-5 business days for the refund to process)
- Place a new order
Please note that Bouqs shipping from our South American farms have longer lead times, so an order typically cannot be modified within six days of the delivery date.
We also suggest verifying the date you need your Bouq delivered is still available. Orders must be placed by 11am PST to be eligible for next day delivery.